Integrating automation solutions like the chatbots provided by

shetu22

Chatguru into your WhatsApp business account is a great approach to increase productivity and improve customer service. Using ChatGuru 's communication automation software has proven to be an effective tool for creating an assertive approach to communicating with consumers. If you employ this technology, you can assure your users that they will always get the quickest responses possible from your database. Additionally, unlike standard WhatsApp, companies on Business can and should provide more information about themselves. You have the option to set business hours, create personalized automatic responses, and provide useful information about your organization, such as other contact details. How to use WhatsApp for Business to improve customer contact With such a powerful tool, some degree of caution is required when using Whatsapp Business.

As a first step, take advantage of the app's autonomy in relation to the original WhatsApp. Therefore, it is interesting to avoid mixing professionals’ personal information. WhatsApp Business users should also aim to use appropriate language for commercial communications for the same reason. Talk to your audience in a manner befitting a reputable business using the provided app. Even if the channel is less traditional and professional, A well-executed survey will provide Industry Email List useful insights for the future strategic planning of the business in personalized service. Despite its apparent simplicity, this has some surprising implications. 2. Use the correct communication channel Present on 99% of Brazilian smartphones, WhatsApp has gained significant strength here as a tool for companies to carry out conversational commerce.



Messages promote two-way interactions with recipients and guide customers through the sales funnel. According to a survey by Meta , 55% of respondents stated that they feel like they have a more personal connection with the brand after using messaging to do so. Already 68% of respondents said that WhatsApp was the easiest way to contact companies. At the same time, 76% of Brazilians agreed that contacting a company via message increases their confidence in the product or service. On the other hand, 64% of consumers responded that they would probably not download a brand's app. Customers are increasingly favoring WhatsApp as a means of communication due to its numerous advantages and ignoring this phenomenon could be missing an opportunity to build more personal relationships with your audience.